The Upper Cumberland Human Resource Agency (UCHRA) has selected Melissa Hoisington as the new director of UCHRA’s Community Intervention department.

Hoisington, whose most recent work experience is that of Senior Regional Crisis Director for Volunteer Behavioral Health, brings more than 15 years of professional social work experience as well as experience with treatment planning, case management, crisis management, and advocacy with all stages of life including vulnerable populations. Cheryl Cox, who most recently served as the agency’s Community Intervention Director, announced her retirement from UCHRA after 35 years with the agency. 

“We are grateful for Cheryl’s leadership and 35 years of dedication to our agency and the region,” said Mark Farley, UCHRA Executive Director. “We wish her the very best in this next chapter.” 

UCHRA’s Community Intervention department provides targeted programs and services for justice-involved individuals including alternatives to incarceration for non-violent felony offenders; day reporting centers that are designed to address rehabilitation, supervision, treatment, education, and programming; re-entry services, intensive supervision programs for juvenile offenders; as well as recovery supports designed to help individuals for up to two years while they work to regain stability within their lives.  

Hoisington earned her Master of Social Work from Campbellsville University, concentrating in Clinical and Military Social Work. Her diverse skillset includes working with mood, psychotic, and personality disorders, crisis, trauma, traumatic brain injury, and others. Her work experience consists of four years with the Tennessee Department of Corrections, first serving as a Forensic (Psychiatric) Social Worker and then as the Forensic (Psychiatric) Social Worker Director 

“We are excited to welcome Melissa to the team,” Farley said. “She brings a wealth of experience to the table that will allow our agency’s Community Intervention department to continue to grow and meet the needs of the region’s justice-involved population.” 

Visit for more information about UCHRA, Community Intervention programs, and other services.