The Community Services Department’s programs and services focus on assisting our Community’s low income and vulnerable population.  To learn more, there are more detailed descriptions of each program found below.  Don’t know where to start?  You can download our service request form here.  

Programs and Services

Service Coordination

Finding Services

Don't know where to start?

With all the programs and abbreviations, sometimes it is hard to know where to begin.  To help you find the service that you need, we have a Service Coordination Form.  Download the form and complete.  You can then save the form (using Adobe Reader) or print a hard copy.    You can get the form to us by:

Bringing a printed copy to the Main Office at:

580 S. Jefferson Ave, STE B
Cookeville, TN 38501


Email to

Low Income Home Energy Assistance


Need help with your utility bill?

The Low Income Home Energy Assistance Program (LIHEAP), is a federally funded program administered by the Tennessee Housing Development Agency (THDA) to provide energy assistance to low-income households.

Click here to access the LIHEAP Client Packet 2020

Contact your local county office to find out more.



Does your home need to be weatherized?

The Weatherization Program (WP) is a federally funded program administered by the Tennessee Housing Administration (THDA).  WP provides basic insulation and weatherization measures for low-income households.

To find out more, contact your local county office.

Child & Adult Care Food Program


Supplemental Meal Cost Program

The Child & Adult Care Food Program (CACFP), funded by the Department of Human Services (DHS) supplements the cost of meals and snacks to caregivers for children enrolled in Approved or Licensed Day Care Homes.

For more information, call 931-528-1127 and ask for the Food Program Manager

Senior Community Service Employment


Job Training For Seniors

The Senior Community Service Employment Program (SCSEP), funded through Senior Services of America, provides income eligible, unemployed individuals ages 55 and over with paid part-time job training positions within host agencies that serve community needs. While in the program, participants receive work related training to gain skills and experience they need to transition to unsubsidized  employment.

If you are interested in our program, either email or call 931-528-1127 and ask to speak to the SCSEP program coordinator.

“…operated under a USDOL grant and in cooperation with Senior Service America, Inc. SCSEP is funded by a $45.2 million grant from the U.S. Department of Labor. This funding provides 90% of the support for SCSEP with SSAI providing 10% match or $5 million. The SCSEP Program is an equal opportunity program. Auxiliary aids and services are available upon request to individuals with disabilities.”

Ryan White Community AIDS Partnership

A TN Department of Health and United Way Sponsored Program

AIDS Assistance In Our Community

The Ryan White HIV/AIDS Program, funded through the Tennessee Department of Health and sponsored by United Way, provides a comprehensive system of HIV primary medical care, essential support services, and medications for low-income people living with HIV, who are uninsured and under-served.  UCHRA only provides non-medical support services.

For more information contact the Ryan White Community AIDS program coordinator at 931-528-1127

Self-Sufficiency Training and Results


Ready to make a positive change?

The STAR, or Self-Sufficiency Training and Results Program is a fundamental change in the way we approach economic success by focusing on the whole family. Under this approach, partner organizations (including CSBG, WIOA, and DHS) work together to remove barriers to success; connecting families with employment opportunities and educational and supportive services leading to long-term economic success and self-sufficiency. Under the guidance of a STAR case manager, families will learn to overcome barriers and achieve desired education, career, and self-sufficiency goals.

If you are interested in our program, you can email or call 931-528-1127 and ask to speak to the STAR program coordinator.

Transforming, Engaging, Advancing, Multiple Generations


Engaging Families To Achieve Self-Sufficiency

The TEAM Project (Transforming, Engaging, Advancing, Multiple-Generations) engages eligible families by connecting them with a
cohort of community partners and programs in order to aid them in achieving self-sufficiency. TEAM offers support and connection in
all (14) counties of the Upper Cumberland.

• Access to a network of services
• Financial Assistance for barrier removal
• Connection to family resources
• Case Management for meeting education and training goals
• Activities for parental engagement
• Workshops and classes for the entire family

If you are interested in our program, email or call 931-528-1127 and ask to speak to the TEAM program coordinator. 

To view the TEAM Flyer click here

Home and Community Services


In home services for elderly and disabled

Through a contract with TennCare and the Area Agency on Aging and Disability (AAAD) in-home services are provided to eligible clients. Services can include homemaker, personal care, and home delivered meals.

Referrals come from TennCare and the Upper Cumberland Area Agency on Aging and Disability, however any questions concerning current clients can be answered by the Home Services Manager at 931-528-1127

Ensure & Glucerna

Order Directly From UCHRA

Pickup At Your Local UCHRA Office!

You can now get Ensure, a brand name nutritional supplement and meal replacement, through UCHRA.  We have a variety of flavors.  These can be ordered from your local UCHRA office.  The cost is $25 per case.  We also offer Glucerna at $35 per case.  To see more information and  available flavors, check out the flyer!


Pickup locations across the Upper Cumberland

100 percent domestic USDA Foods

The Temporary Emergency Food Assistance Program, known as commodities, served over a million pounds of food to the fourteen county area covered by UCHRA last year alone. 

If you think you or someone you know qualifies for the commodities program, please your local UCHRA county office for more information. Interested in applying for commodities? You can fill out online, print, and bring to your local UCHRA office.  To open the commodities eligibility application by click here..

Everyone must present a valid UCHRA commodity card in order to receive commodities.  The U.S.D.A.’s Temporary Emergency Food Assistance Program is available to all eligible recipients regardless of race, color, national origin, age, sex or disability.

To see when the next commodity distribution is coming to your area, check out our events page.

Social Services Block Grant


In need of Homemaker Services?

The Social Services Block Grant (SSBG), which is funded by the Tennessee Department of Human Services (DHS), funds the Adult Protective Services (APS) Homemaker Program. The APS Homemaker Program receives referrals from APS to serve adults who have been abused, neglected or exploited. Services provided by the homemaker include: household chores, errands, budgeting and other services to enable them to live independently.

Contact the In Home Services Manager at 931-528-1127 for more information.

Community Services Block Grant


Services With A Target On Poverty

The Community Services Block Grant (CSBG), is a federal block grant program funded by the Office of Community Services and administered by the Department of Human Services (DHS).  CSBG provides assistance to alleviate the causes and conditions of poverty in communities by removing the barriers to self-sufficiency.  CSBG enables agencies to provide a range of services, including emergency services, based on the needs in the service area.  

For more information on available CSBG programs, contact your local county office